Medical Front Office Supervisor

Our client is seeking a Medical Front Office Supervisor to join their team. Our client offers a competitive salary, an excellent benefits package, and a great work environment. Our client also closes at 1:00 pm on Fridays!

Duties

• Knowledge of applicable front office operations and clinical functions, working with other department supervisors
• Works closely with appointment triage company on scheduling procedures
• Overview and supervision of patient in-flow and patient out-flow and front desk staff
• Resolve patient complaints and assist staff members with questions
• Actively participates as a front desk staff member, performing all daily responsibilities listed below
• Answering multi-line telephone system
• Use of electronic medical record system to check in/out patients
• Use of electronic medical record system to schedule appointments
• Chart prep
• Verifying patients insurance
• Medical record releases
• Filing
• Other miscellaneous tasks required for overall office and patient workflow

Requirements

• Experience in a medical clinic and with electronic medical records is required; supervisory experience highly preferred
• Professional demeanor
• Outstanding customer service skills
• Self-motivated
• Dependable
• Team-oriented
• Handle multiple tasks at one time
• Efficient with computers