Sr Associate Patient Coordinator - Remote - Cancer Contact Center

Shift:

Senior Associate Patient Coordinator - Cancer Contact Center

Remote

Omaha, NE

Position Highlights: Senior Associate Patient Coordinator

Nebraska Medicine is now taking applications for a talented individual to join us as a Senior Associate Patient Coordinator, this position is fully remote, you must live in IA or NE and be within commuting distance to Omaha, NE. The Senior Associate Patient Coordinator will collaborate with providers and case managers to schedule patient appointments, conduct intakes for new patients, and request and organize necessary medical records.

If you have questions about applying for this Senior Associate Patient Coordinator role you can contact the recruiter, Jourdan at janstine@nebraskamed.com.

Shift Details:

• 40 hrs/wk

• Monday-Friday, 7:30am-4:00pm or 8:00am-4:30pm

• **Fully Remote** Must reside in IA or NE and be within commuting distance to Omaha, NE

• Benefits Eligible

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.

• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Job Description: Senior Associate Patient Coordinator

Properly, professionally, and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.

Required Qualifications: Senior Associate Patient Coordinator
* Minimum of one year of experience in a healthcare customer service environment required.
* High school diploma or equivalent required.
* Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
* Demonstrated verbal and written customer relations skills required.
* Ability to work collaboratively and cooperatively with an interdisciplinary team required.
* Knowledge of medical terminology required.
* Demonstrated analytical, prioritizing and organizational skills required.
* Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

Preferred Qualifications: Senior Associate Patient Coordinator
* Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.
* Clinical background in assigned area preferred.
* Associates degree in business, healthcare or related field preferred.
* Medical Assistant or Nursing Assistant preferred.
* Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.
* Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.