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Telecom and Network Analyst

Nebraska Medicine Omaha, NE
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Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Telecom and Network Analyst (Voice and Data Analyst)

Assist with analyzing, coordinating and programming voice and data services within complex, multi- building and multi-campus environment. Coordinate with assistance and direction the physical adds and moves for voice and data ports; review data and port availability system infrastructure. Troubleshoot voice and data communication issues. Facilitate escalation procedures when necessary to Senior and Lead staff.

Required Qualifications:

* Minimum one year experience with basic voice and network systems, where knowledge of voice and data network services has been acquired, required.

* BA in telecommunications, voice/data networks or related information technology field OR equivalent combination of education/experience combined (One year of education equals one year of experience) required.

* Ability to determine, analyze and resolve system problems within a timely manner required.

* Working knowledge of networking functionalities and terminologies to include such things network switches, blades, ports, configurations, VLANS and IPs required.

* Working knowledge of voice communication systems and network required.

* Ability to work and learn independently required.

* Ability to travel and rotate on-call required.

* Ability to work evening and weekend hours when required.

* Have means to remotely access voice/data systems from home required.

* Ability to physically report to campus locations after hours if necessary required.

* Valid drivers license required.

Preferred Qualifications:

* Basic voice and data network experience/knowledge in a large, complex critically available health care environment preferred.

* Basic knowledge of ACD administration, call management reporting, PBX administration, VOIP and Cisco networking knowledge preferred.

* Basic knowledge of voice systems and their adjuncts such as call accounting packages, various voice network systems and AVST or similar voice mail preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

Date Posted March 15, 2025
Date Closes March 30, 2025
Requisition REQ-28167
Address Business Service Center
Located In Omaha, NE
SOC Category 15-1143.00 Computer Network Architects
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